I have had several friends work at Chick-Fil-A long before I did. One of the opportunities many of them talk about when working there was the leadership development that takes place. So once I received the promotion they enrolled me in the Leadership 101 class. I had already missed a week but I had a meeting and they quickly caught me up in what I missed.
It was a six 1 hour long sessions class that covered the history of CFA, to Productivity and Labor costs. It taught us the behind the scenes conversations that take place with staffing and how decisions are made with staffing.
We read a book together. It was "The Secret" by Ken Blanchard and Mark Miller. It was a leadership fable all about being a serving leader as opposed to a servant leader.
One of the quotes that really stuck with me over the last 2+ years since this class is, "Everyone can be great, because everyone can serve." Martin Luther King Jr
We cannot underestimate the impact of what it means to be a servant. The world needs more servants and CFA is a big part of creating the culture of servanthood.
I love that Chick-Fil-A is willing to pour into their leaders like they do. It shows they are serious about creating an environment and culture that creates and sends leaders into the world.
Chick-Fil-A is a great company to have on the resume because companies know they will receive leaders but also people of character.
Pouring into people will always be one of the best things you can do for your employees and team. It is noticed by your team and even if they are not leadership yet knowing they have an opportunity for growth is always a great incentive for a team member.
At Chick-Fil-A we realize that not everyone will make a career with our company. So when we pour into the person we know that most will utilize the leadership in another job, company and organization. It is important that we train people up.
We are helping mold the future of the workforce and know without a shadow of a doubt that they are better people for their time at CFA. If you have the ability to hire a former CFA employee I would encourage you to do so.
How is your company pouring into people? What opportunities are you providing people to grow in your company?
